Shipping policy
Digital Delivery & Shipping Policy
Last updated: September 3, 2026
Digital Products Only
The Digital Journal sells digital products only, including digital PDF guides, ebooks, activity books, worksheets, templates and other downloadable resources.
No physical products are shipped.
Therefore, there are no physical shipping charges, courier deliveries or tracking numbers associated with our digital products.
How Digital Delivery Works
After you successfully complete your purchase:
- Your payment is processed securely.
- Your digital product is prepared for delivery.
- You will receive access to your purchased digital product through the digital delivery system used by our store.
- You can download the file to a compatible device and begin using it.
Digital delivery is intended to be available shortly after successful payment, subject to payment processing and technical circumstances.
Where Is My Download?
If you do not receive your digital product or download instructions, please check:
- Your email inbox
- Spam or junk folder
- Promotions or other filtered folders
Please also make sure that you entered the correct email address during checkout.
If you still cannot access your purchase, contact us at:
📧
durga@thedigitaljournals.com
Please include your order number and the email address used for your purchase so that we can assist you.
No Physical Shipping
Because our products are digital:
- ❌ No physical item will be shipped
- ❌ No courier delivery is required
- ❌ No shipping fee applies
- ❌ No tracking number will be provided
- ✅ Your purchase is delivered digitally
Technical Problems
If you experience a technical problem accessing or downloading your purchased digital product, please contact us at:
durga@thedigitaljournals.com
We will make reasonable efforts to help you access your purchased product.
Important
Please review the product description before purchasing to confirm the product type, format and intended use.
All products sold through The Digital Journal are digital products unless a product description explicitly states otherwise.
Customer Support
The Digital Journal
Email:
durga@thedigitaljournals.com
Digital products only • No physical products shipped